Issues with SAM.gov

Update: these issues appear to be resolved.

SAM.gov recently experienced two issues that may have impacted grant applicants. SAM.gov administers the Unique Entity Identifier (UEI). Read an announcement from SAM.gov about the issues below, and learn more about the UEI here.

The full message from SAM.gov:


On March 8, 2023, SAM.gov experienced two separate issues.  

First, some Entity Administrators received an email message from SAM.gov stating that their entity registration had been updated. This message was sent because of a system error. The person whose email address appeared in the message did not send it and it was not sent by a third party or a hacker. Anyone who received this message can safely ignore it. No action is required. 

The SAM.gov team is investigating what happened and working to ensure it doesn’t happen again. We have no evidence of any security breach and we believe that no data was exposed. Security is foundational to SAM.gov, and we are confident that the data is secure.

SAM.gov does send emails to Entity Administrators when someone else updates their registration. These emails come from donotreply@sam.gov and they help entities that use an external service provider to know when their information changes.  This provides an extra layer of security. 

Second, also on March 8, SAM.gov had an unrelated outage.  We are aware that some users may still be experiencing issues which, again, are unrelated to the errant emails.  We are monitoring the system and fixing any issues that remain. 

GSA and SAM.gov strive to be transparent when errors happen.  We apologize to anyone who was impacted by today’s events.  

For the latest updates on SAM.gov, please check the homepage of SAM.gov and its helpdesk, FSD.gov; follow the SAM.gov Interact blog; and subscribe to GSA’s social media channels.


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